Common questions I get asked
let me put your mind at ease
Do you provide our website words?
I'm a firm believer that you know your business best. That being said, I get it, writing about your business can be tricky. I've got an amazing copywriting guide doc that will guide you through writing content strategically for each page of your website. We'll go over your writing and make suggestions before turning it into a design. We've also got professional copywriters we can recommend if you're wanting a truly hands off approach.
Can you design us a logo?
Clients are required to have their branding in place before our projects can begin. This includes a logo. We have a few branding experts we can recommend if you're needing a new logo or updated branding.
Will you move my blog content into my new website?
Yes! We sure will. We'll talk strategically about how to do this to keep your SEO rankings and URLs the same so that you don't lose any traffic getting to those precious blog posts.
How many clients do you work with at one time?
We typically work with 1 client at a time plus our course students. Our role ends up looking like an entire creative director for your project and that takes time and attention that we can't give if we serve 10 clients at once. Know that you'll be well taken care of by our small team!
What is considered Branding?
We do expect clients to have their branding in place. This includes logos, colors, and fonts that they regularly use for their business. If you'd like to update any of these, we can discuss that on an intro call. Often times we update colors and fonts to make them more appropriate for the website, but logos and key brand pieces need to be brought by the client.
When can we start?
Our strategy phase takes a few weeks so we give clients at minimum one month to prepare their content and strategize with us about the new website. Typically we start project 2-3 months after an initial call.